Refund policy

Return & Refund Policy

All Rhino Forge Apparel products are made to order specifically for each customer.

Returns and Exchanges
Because our products are made to order, we do not accept returns or exchanges for incorrect size selection, color choice, or change of mind. Please review product descriptions and size information carefully before placing your order.

Damaged, Defective, or Incorrect Items
If your item arrives damaged, defective, misprinted, or you receive the wrong item, please contact us within 30 days of delivery at support@rhinoforgeapparel.com.

Please include your order number and clear photos showing the issue. Once the problem has been reviewed, we may provide a replacement or refund where appropriate.

You do not need to return a damaged or defective item unless we specifically request it.

Order Changes and Cancellations
Orders enter production quickly. If you need to change or cancel an order, contact us as soon as possible. Once an order has entered production, changes or cancellations may no longer be possible.

Incorrect Shipping Address
Customers are responsible for providing a complete and accurate shipping address at checkout. If an order cannot be delivered because of an incorrect or incomplete address, additional charges may apply for replacement or reshipment.

Refunds
Approved refunds will be returned to the original payment method. Processing times may vary depending on your bank or card provider.

Questions
For questions about an order, return, replacement, or refund, contact us at support@rhinoforgeapparel.com